Terms & Conditions


You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. This Website is presented by Nuneaton Replacement Panels Ltd.

Our Rights

We reserve the right to:


We will treat all your Personal Information as confidential and will not disclose this information to any third parties. We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the processing your orders. You agree that you do not object to us contacting you for purpose whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Purchase of Products


Please note that all prices exclude VAT which will be calculated in the later stages of the checkout process along with any delivery charges. Payment must be made via Paypal with either a Paypal account or using a debit or credit card. 2 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Acceptance of an order:

Non-acceptance of an order may be a result of one of the following:

Delivery, Postage & Packaging

We will always endeavour to deliver the goods you have purchased in perfect condition and via the least expensive method that we can find. We shall not be held liable for any damage which occurs during transportation of the goods. If damage has occurred then the goods must not be accepted by you but must be returned with the carrier delivering the parcel.

Next day delivery will be possible for orders received by 2pm and the order date and the next day are both working days (e.g. orders received by 2pm on a working Friday may not be delivered until the following working day).

Description of Products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.

We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

Product Usage

You will read all data sheets supplied by www.nrponline.co.uk upon request and follow all instructions for both use and health & safety of you and those around you.

No responsibility on Nuneaton Replacement Panels ltd or www.nrponline.co.uk. No liability. Your rights are not affected.

You must ensure you have info. If not on www.nrponline.co.uk website or by contacting the shop via phone or email then it is up to you to find the necessary information on the manufacturer’s website.


Returns can be made in person via the use of our trade counter located in Nuneaton, find map located on the website. Returns can also be made via post at the customers own cost. Items will only be accepted for return in perfect condition as they were received and un used in any way. Refunds will only be made once the items have been inspected by a member of staff and then the refund will be made via the same method of payment, be it by card or Paypal.

Help & Advice

You acknowledge and agree that all information provided to you in the Customer Information Centre, Tips, Advice and How To information sections are a guide only. If in any doubt you should seek professional advice.

No responsibility on Nuneaton Replacement Panels. No liability. Your rights are not affected.